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Forum Discussion
ncoling
2 years agoNew Contributor
[chase.com] - Filling isn't working
I have looked at all the suggestions on the web and I noticed this issue was described in a post and it also mentioned Remote Access the post was closed saying Remote access was fixed but I saw no re...
sigma3006
8 months agoNew Contributor
I just discovered this community & thread after I was having the same problem with Chase for a few weeks. I just updated 1P (Mac version) to the latest (8.10.36) and it still didn't work. Noticed someone said something about updating the browser extension - which I guess has to be done separately? - and then immediately noticed Chrome said I needed to restart Chrome to upgrade the browser. After I restarted Chrome - Chase worked again (password filled in now). The 1P app doesn't seem to make it obvious when new versions are available (at least for me, but maybe I'm still be a novice user?). It seems you have to go into Settings and manually check for updates. Would be helpful if there was some more obvious signaling when updates are available - and better yet to have the option to simply push updates out to users who wish them to be automated implemented. An email probably wouldn't be helpful as 1P sends out so many ad emails that I tend to ignore them...
PS - I just checked my 1P extension in Chrome - its version 2.26.1 - not sure how this gets updated as I didn't update it manually. Not sure if 1P has information somewhere on how updates are handled - both the main application and browser extensions - it would be helpful (at least to me!)