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kevinosinski
New Contributor
3 years ago

Chrome: 1P extension cant find app

Upgraded to 1Password 8 on Mac. Running latest version of Chrome & 1P extension. 1Password is filling passwords fine in Chrome. But if I click on the 1Password icon in the Chrome toolbar, it says "Lo...
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kevinosinski
New Contributor
3 years ago
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I'm running the latest version of Monterey (12.6.1); not quite ready for Ventura yet. I assumed this was a known problem, since I found the 1Password > Help > Troubleshooting > Fix Missing Safari Extension menu item was mentioned in some support article.

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app","id":"message:73248","revisionNum":1,"repliesCount":7,"author":{"__ref":"User:user:15549"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:73248"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:73248"},"body@stripHtml({\"truncateLength\":200})":" Upgraded to 1Password 8 on Mac. Running latest version of Chrome & 1P extension. 1Password is filling passwords fine in Chrome. But if I click on the 1Password icon in the Chrome toolbar, it says \"Lo...","body@stringLength":"599","rawBody":"

Upgraded to 1Password 8 on Mac. Running latest version of Chrome & 1P extension. 1Password is filling passwords fine in Chrome. But if I click on the 1Password icon in the Chrome toolbar, it says \"Looking for the 1Password app\" and then \"Couldn't connect to 1Password\". The various support steps (quit/restart, check for latest versions, etc) don't fix this. I am not having this problem on another Mac with a similar configuration.

\n\n
\n\n

1Password Version: 8.9.8
\nExtension Version: 4.7.5.90
\nOS Version: macOS 12.6.1
\nBrowser:_ Chrome

\n","kudosSumWeight":0,"postTime":"2022-11-23T15:28:36.000-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T14:33:20.668-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:73248_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":245},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

Upgraded to 1Password 8 on Mac. Running latest version of Chrome & 1P extension. 1Password is filling passwords fine in Chrome. But if I click on the 1Password icon in the Chrome toolbar, it says \"Looking for the 1Password app\" and then \"Couldn't connect to 1Password\". The various support steps (quit/restart, check for latest versions, etc) don't fix this. I am not having this problem on another Mac with a similar configuration.

\n\n
\n\n

1Password Version: 8.9.8
\nExtension Version: 4.7.5.90
\nOS Version: macOS 12.6.1
\nBrowser:_ Chrome

"},"Conversation:conversation:73248":{"__typename":"Conversation","id":"conversation:73248","solved":false,"topic":{"__ref":"ForumTopicMessage:message:73248"},"lastPostingActivityTime":"2022-11-24T15:48:35.000-05:00","lastPostTime":"2022-11-24T15:48:35.000-05:00","unreadReplyCount":7,"isSubscribed":false},"ModerationData:moderation_data:73248":{"__typename":"ModerationData","id":"moderation_data:73248","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:73248_1":{"__typename":"Revision","id":"revision:73248_1","lastEditTime":"2022-11-23T15:28:36.000-05:00"},"ForumReplyMessage:message:73254":{"__typename":"ForumReplyMessage","id":"message:73254","conversation":{"__ref":"Conversation:conversation:73248"},"author":{"__ref":"User:user:15549"},"revisionNum":1,"uid":73254,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Chrome: 1P extension cant find app","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:73254"},"parent":{"__ref":"ForumTopicMessage:message:73248"},"body":"

I'm running the latest version of Monterey (12.6.1); not quite ready for Ventura yet. I assumed this was a known problem, since I found the 1Password > Help > Troubleshooting > Fix Missing Safari Extension menu item was mentioned in some support article.

","body@stringLength":"270","rawBody":"

I'm running the latest version of Monterey (12.6.1); not quite ready for Ventura yet. I assumed this was a known problem, since I found the 1Password > Help > Troubleshooting > Fix Missing Safari Extension menu item was mentioned in some support article.

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