Forum Discussion

kevinosinski

New Contributor

3 years ago

Chrome: 1P extension cant find app

browser extension

ChrisC1P

1Password Team

3 years ago

kevinosinski

Thank you for getting back to me with that info! You are correct that this is a known problem. Like I previously mentioned, the issue was fixed in Ventura. I understand if you are not ready to update your macOS yet but wanted you to know what options were available to you. I hope you found this info helpful. Let me know if you have any questions.

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app","id":"message:73248","revisionNum":1,"repliesCount":7,"author":{"__ref":"User:user:15549"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:73248"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:73248"},"body@stripHtml({\"truncateLength\":200})":" Upgraded to 1Password 8 on Mac. Running latest version of Chrome & 1P extension. 1Password is filling passwords fine in Chrome. But if I click on the 1Password icon in the Chrome toolbar, it says \"Lo...","body@stringLength":"599","rawBody":"

Upgraded to 1Password 8 on Mac. Running latest version of Chrome & 1P extension. 1Password is filling passwords fine in Chrome. But if I click on the 1Password icon in the Chrome toolbar, it says \"Looking for the 1Password app\" and then \"Couldn't connect to 1Password\". The various support steps (quit/restart, check for latest versions, etc) don't fix this. I am not having this problem on another Mac with a similar configuration.

\n\n

1Password Version: 8.9.8
\nExtension Version: 4.7.5.90
\nOS Version: macOS 12.6.1
\nBrowser:_ Chrome

\n","kudosSumWeight":0,"postTime":"2022-11-23T15:28:36.000-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T14:33:20.668-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:73248_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":245},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

\n\n

1Password Version: 8.9.8
\nExtension Version: 4.7.5.90
\nOS Version: macOS 12.6.1
\nBrowser:_ Chrome

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