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Forum Discussion

matbb's avatar
matbb
New Contributor
3 years ago

chrome addon no longer working with 1password 8

Ive updated 1password 7 to 8. it looks like it worked well but now the chrome addon no longer workds. I tried removing and re installing, but doesnt work. I see two version possible 4.7.5.90 and ...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
3 years ago

Hey matbb,

It sounds like the older Classic version of 1Password in your browser may be interfering. Can you try the below steps:

  1. Open Chrome and paste chrome://extensions followed by the enter key in your address bar.
  2. Remove '1Password extension (desktop app required)' 4.7.90
  3. Make sure 1Password - Password manager (2.5.1) is enabled.
  4. Quit and reopen your browser and test to see if things work as expected.

Let us know how you get on!