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Forum Discussion

jiayanweb's avatar
jiayanweb
New Contributor
2 years ago

Chrome extension can't connect to 1Password App

Starting about a week ago, my 1password chrome extension can't connect to the 1passowrd app. Every time I restart the browser, I need to enter the master password to unlock it. Tried the basic supp...
browser extension
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello jiayanweb! 👋

I'm sorry that the 1Password browser extension isn't connecting to the desktop app. I don't want to provide suggestions that you've already tried, can you post the Support ID of your conversation with our support team here? It should look like this: [#ABC-12345-678]

Post that here and I'll take a look. 🙂

-Dave