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Forum Discussion

Former Member's avatar
Former Member
2 years ago

Chrome Extension seems broken

Hello, I am on a Dell XPS 13 running Windows 11. I use Chrome as my browser and have the 1password chrome extension (v2.9) installed. I noticed that the autofill wasn't working. It wouldn't sugges...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
2 years ago

Hey @Jason135432314322,

I'm sorry for the trouble you are having with 1Password in your browser. This is definitely not the expected behaviour or something that I'm familiar with. Can you start with the steps below:

  1. Right click where the 1Password icon would show in your browser toolbar and choose 'Settings' (if possible)
  2. Disable the setting that says 'Integrate with 1Password app'
  3. Give your computer a restart and test to see if things work as expected.
  4. If you do not have the 1Password desktop app installed leave the integration setting disabled.

Let me know how this goes!