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Forum Discussion

Former Member's avatar
Former Member
4 years ago

Chrome extension, unlock with touch id

Hi, I've just updated 1 password app on my mac to version 7.8.6 On first use with chrome, it asked me to install chrome extension (v. 2.0.4). I did it. Now to unlock extension I have to insert ...
browser extension
Nhat_Nguyen's avatar
Nhat_Nguyen
Icon for 1Password Team rank1Password Team
4 years ago

Hello @bastilani,

The new 1Password should share the lock state and unlock with the app automatically. That said, if that doesn't work for you, let us try these steps to see how it works, and we can go from there.

  1. Give your computer a restart to ensure that we don't have any pending process that prevents 1Password from connecting with your browser.

  2. Open and unlock the 1Password desktop app.

  3. Close and open your browser > Wait a few seconds to see if 1Password is unlocked or not. If not, please right-click the 1Password icon in the browser toolbar > Settings > Scroll down to "Integrate with 1Password app" and toggle it off and on again.