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Geek's avatar
Geek
New Contributor
3 years ago

Chrome for MacOS plugin opens desktop app

Hello, Not too long ago I either updated my 1Password Chrome plugin, and/or the Mac app. After this, every time I try to unlock 1Password in Chrome, it opens the desktop app and asks me to fill o...
browser extension
1P_Tommy's avatar
1P_Tommy
Icon for Moderator rankModerator
3 years ago

@geek

It may be that the Chrome updated recently. It did for me. It could also be that 1Password in the browser updated for you. Please try the following.

  1. Fully quit Chrome.
  2. Open Chrome and check for updates. This should also give 1Password a change to reconnect.
  3. Install any updates.

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If the above it not helpful, try the following.

  1. Turn off - 1Password > Preferences (Settings) > Browser: Connect with 1Password in the browser
  2. Right-click on the browser toolbar icon, selecting Settings (General Tab) and then disable Integrate with 1Password app.
  3. Quit the browser completely! A full quit, not a close or minimize to the dock.
  4. Quit 1Password. While looking at the main window (locked or unlocked)
    • Press Command and Q 1Password should lock and close.
  5. Wait a few seconds and then open 1Password from the Dock or the Applications folder and unlock.
  6. Turn On - 1Password > Preferences (Settings) > Browser: Connect with 1Password in the browser
  7. Open your browser.
  8. Right-click on the browser toolbar icon, selecting Settings (General Tab) and then enable Integrate with 1Password app.