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Baz's avatar
Baz
Dedicated Contributor
3 years ago

Cleared cookies in Safari - now extension refuses to remember settings

I actually cleared all website data; I was having a problem with a particular bank. I guess that's where 1Password for Safari keeps its settings.

Now, I can't seem to get the extension to remember any settings. The selection of vault, the suppression of the autofill menu, and the default vault for saving new passwords are the three settings I want to change away from their default values.

This is actually a pressing problem. I've now migrated to 1Password 8 and the old extension is no longer available to me.

1Password Version: 8.8.0
Extension Version: 2.3.7
OS Version: 12.5.1
Browser:_ Safari

browser extension

2 Replies

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  • Baz's avatar
    Baz
    Dedicated Contributor
    3 years ago

    Hi Jack,

    I tried restarting Safari many times. Eventually the restart of Safari worked and it was able to retain preferences. I'm not quite sure what was different on the last attempt. It could be that I had the 1Password application opened as I was restarting Safari and that was getting in the way.

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hi Baz:

    As you noted, 1Password for Safari stores some configuration settings in what Safari considers "website data". Fully quitting Safari and re-opening it should fix things up and allow 1Password for Safari to work as expected. Let me know how you get on with that!

    Jack

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I actually cleared all website data; I was having a problem with a particular bank. I guess that's where 1Password for Safari keeps its settings.

\n\n

Now, I can't seem to get the extension to remember any settings. The selection of vault, the suppression of the autofill menu, and the default vault for saving new passwords are the three settings I want to change away from their default values.

\n\n

This is actually a pressing problem. I've now migrated to 1Password 8 and the old extension is no longer available to me.

\n\n
\n\n

1Password Version: 8.8.0
\nExtension Version: 2.3.7
\nOS Version: 12.5.1
\nBrowser:_ Safari

","body@stringLength":"683","rawBody":"

I actually cleared all website data; I was having a problem with a particular bank. I guess that's where 1Password for Safari keeps its settings.

\n\n

Now, I can't seem to get the extension to remember any settings. The selection of vault, the suppression of the autofill menu, and the default vault for saving new passwords are the three settings I want to change away from their default values.

\n\n

This is actually a pressing problem. I've now migrated to 1Password 8 and the old extension is no longer available to me.

\n\n
\n\n

1Password Version: 8.8.0
\nExtension Version: 2.3.7
\nOS Version: 12.5.1
\nBrowser:_ Safari

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(But I'm sure you'll fix it quickly)","conversation":{"__ref":"Conversation:conversation:155024"},"id":"message:155024","revisionNum":1,"uid":155024,"depth":0,"board":{"__ref":"Forum:board:1password"},"author":{"__typename":"User","uid":13434,"login":"Babbling","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.1password.community/t5/s/cuxzj43862/m_assets/avatars/default/avatar-9.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":24},"postTime":"2025-04-23T18:46:52.123-07:00","lastPublishTime":"2025-04-23T18:46:52.123-07:00","readOnly":false},"Conversation:conversation:155060":{"__typename":"Conversation","id":"conversation:155060","topic":{"__typename":"ForumTopicMessage","uid":155060},"lastPostingActivityTime":"2025-04-24T06:44:27.827-07:00","solved":false},"ForumTopicMessage:message:155060":{"__typename":"ForumTopicMessage","subject":"passkey works on mac but not iphone","conversation":{"__ref":"Conversation:conversation:155060"},"id":"message:155060","revisionNum":1,"uid":155060,"depth":0,"board":{"__ref":"Forum:board:1password"},"author":{"__typename":"User","uid":20092,"login":"clifton","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.1password.community/t5/s/cuxzj43862/m_assets/avatars/default/avatar-11.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":7},"postTime":"2025-04-24T06:44:27.827-07:00","lastPublishTime":"2025-04-24T06:44:27.827-07:00","readOnly":false},"Conversation:conversation:103974":{"__typename":"Conversation","id":"conversation:103974","topic":{"__typename":"ForumTopicMessage","uid":103974},"lastPostingActivityTime":"2025-04-24T04:59:26.361-07:00","solved":false},"ForumTopicMessage:message:103974":{"__typename":"ForumTopicMessage","subject":"I can't start wayland-native version of 1Password.","conversation":{"__ref":"Conversation:conversation:103974"},"id":"message:103974","revisionNum":1,"uid":103974,"depth":0,"board":{"__ref":"Forum:board:1password"},"author":{"__typename":"User","uid":5811,"login":"ftpd","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.1password.community/legacyfs/online/onepassword_avatars/userpics/EG40S8X1FKB0.jpg"}},"metrics":{"__typename":"MessageMetrics","views":4393},"postTime":"2023-08-08T06:07:35.000-07:00","lastPublishTime":"2023-08-08T06:07:35.000-07:00","readOnly":false},"ModerationData:moderation_data:50510":{"__typename":"ModerationData","id":"moderation_data:50510","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:50510":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:39"},"id":"message:50510","revisionNum":1,"uid":50510,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:50508"},"conversation":{"__ref":"Conversation:conversation:50508"},"subject":"Re: Cleared cookies in Safari - now extension refuses to remember settings","moderationData":{"__ref":"ModerationData:moderation_data:50510"},"body":"

Hi Jack,

\n\n

I tried restarting Safari many times. Eventually the restart of Safari worked and it was able to retain preferences. I'm not quite sure what was different on the last attempt. It could be that I had the 1Password application opened as I was restarting Safari and that was getting in the way.

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Hi Baz:

\n\n

As you noted, 1Password for Safari stores some configuration settings in what Safari considers \"website data\". Fully quitting Safari and re-opening it should fix things up and allow 1Password for Safari to work as expected. Let me know how you get on with that!

\n\n

Jack

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