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Forum Discussion
snozdop
12 months agoRegular Contributor
Console error: "Retrieving "b5x-stateful-inline-icon" flag errored: timed out" [Fixed in the beta]
Using Safari Extension v2.22.1 (22200103) beta I get the following console error on every page load from the injected.js :
Retrieving "b5x-stateful-inline-icon" flag errored: timed out - fall...
kwyld
11 months agoNew Contributor
prathers :
I'm amazed by the number of people complaining about this.
Does anyone give the devs a chance? Or read the posts above their own?
When it comes to support for a widely used piece of software, things are often prioritized based on user satisfaction. User dissatisfaction == less $$$. Without evidence of dis/satisfaction, it's a guess.
While ultimately this is a trivial bug (a missing icon), this thread is abundant evidence that the way the error presents is interrupting 1P's customers' work in various ways. What may have, at first, been considered a low-priority bug now has all this evidence 1P Support can bring to 1P Devs to boost its priority.
On one hand, I understand your call for "giving the devs a chance". Though, many of us here are kindly requesting updates on this.
On the other hand, 1Password is a security tool, and a bug that presents as an error being left this long, especially one that appears to require a simple fix (reference the icon properly), is not a good look for a security tool. Errors in password management software, no matter how trivial they may be or appear, are anxiety-inducing, and validly IMO.