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Forum Discussion
instanttim
3 years agoNew Contributor
Constantly corrupted app
On my shared family iMac I keep getting an alert upon opening 1Password that says "Can't Open 1Password" and shows error -1.
I then get a crash report but I can't attach a text file (?!) and it's ...
1P_Tommy
Moderator
3 years ago-- Please update macOS from 11.6.8 to 11.7.2 prior to performing the following steps.
--
If you perform the following steps it should workaround the trouble. If you receive another 1Password update you may need to repeat these steps until we can fully resolve the trouble. You would only need to perform this steps in the admin account
- On your admin Mac user account, open Terminal. It's in the Utilities folder inside the Applications folder.
- Copy and paste each line below individually and press Enter after each one.
- Provide your macOS password when prompted. There will be no indication you are typing. Press Return
~~~
cd /Applications/1Password.app/Contents/Frameworks/Electron\ Framework.framework
~~~
~~~
sudo chmod -h 755 ./Electron\ Framework ./Helpers ./Libraries ./Resources
~~~
~~~
cd Versions
~~~
~~~
sudo chmod -h 755 ./Current
~~~
- Log in to your standard Mac user account (as needed). You should have no trouble opening 1Password.