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kenocrates's avatar
kenocrates
New Contributor
3 years ago

Could not connect to the 1password app

1Password 8 was causing me problems. Reverted to 1Password 7 but it has it’s own issue, which I can work around but it is a bit of a pain. When I attempt to use the extension, I am prompted to log in...
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1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
3 years ago

Hello kenocrates! 👋

I'm sorry that you're having trouble filling usernames and logins when using 1Password 8. As a first step, I would like you to make sure that you have turned on AutoFill to work with 1Password 8:

  1. On the Home screen, tap Settings.
  2. Tap Passwords > Password Options.
  3. Turn on AutoFill Passwords.
  4. Select 1Password.
  5. De-select any other password manager listed here, including 1Password 7 if you see it.

Then try to fill your login again using this guide: Use 1Password to fill and save on your iPhone and iPad

-Dave