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Forum Discussion

agrabovaj's avatar
agrabovaj
New Contributor
2 years ago

Credentials don't autofill on page authentication prompt.

1password, either the desktop app or browser extension, doesn't autocomplete the site credentials when prompted by the browser.

Is there a setting that needs to be tweaked or is it something that is not supported yet?

1Password Version: 7.9.11
Extension Version: 2.19.0
OS Version: macOS 13.6.3
Browser: Chrome

browser extension
  • 1P_Evon's avatar
    1P_Evon
    Icon for 1Password Team rank1Password Team
    2 years ago

    Hello agrabovaj, thanks for writing in.

    Based on the screenshot, I can see that you are on a website with HTTP Basic Auth login method. It's expected that the autofill menu from the extension won't appear here.

    Instead, we will need to use the "Autofill" button from the 1Password extension pop-over in the browser's toolbar area.

    1. Navigate to the website.
    2. Click the 1Password icon in the browser's toolbar.
    3. Click the "Autofill" button from the Login item.

    Let me know how that goes.