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Forum Discussion
Credit Card autofill invisibly fails on Washington Gas (my.washingtongas.com)
Autofilling the payment information on the My Washington Gas bill payment page appears to successfully (not correctly) fill all fields based on the light blue background and mostly correct fields. Th...
- Opened and filled Home in an Incognito session
- Clicked [ MAKE PAYMENT ] which doesn't link to, but loads Make Payment
- Collected page structure
- Manually chose payment options in the form
- Clicked Name on Card field to offer Card choice from 1Password
- Clicked card to autofill form and OK in the modal to fill
This time it appeared that the form was correctly autofilled, including Month. Filling ZIP code and clicking [ NEXT ] and [ SUBMIT ] on the Review And Confirm page resulted in a successful payment.
Since the problem was not reproducible by me or reproduced by anyone else, we can conclude that the problem was gremlins and requires no further analysis.
