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Forum Discussion

Manaburner's avatar
Manaburner
Frequent Contributor
3 years ago

Credit Card suggestions not working on disneyplus.com

Hi, I wanted to update the payment method using a different credit card. However the suggested list of credit cards is only narrowing down when typing CC numbers so I can't actually find a card by ...
browser extension
Former Member's avatar
Former Member
3 years ago

Hi Manaburner, thanks for that information. I was able to replicate the behavior on linode.com and will report the issue to our developers. However, I'm unable to get to the billing form on disneyplus.com. Can you follow the steps below to collect the page details from disneyplus.com and then share it with us?

  1. Navigate to the site and sign in.
  2. Go to the page/form with the filling issue. Do not fill any information on that page/form.
  3. Right click the 1Password icon in your browser toolbar.
  4. Click Help and choose Collect Page Structure.
  5. 1Password will save a .json file to your "Downloads" folder.
  6. Attach the .json file to an email message addressed to support+forum@1password.com.

With your email please include:

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!

ref: dev/core/core#9520