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Forum Discussion
Ctrl/Cmd-Shift-X doesn't work when 1Password is locked
It seems like since the past few updates, Ctrl/Cmd-Shift-X doesn't work when 1Password is locked. Once it's unlocked, I can use the keyboard shortcut. I've tried this on Mac and ChromeOS with multipl...
Possible solution/workaround: exit the desktop client?
I've been experiencing what seems to be the same problem: as of a few weeks ago the Ctrl+Shift+X keyboard shortcut was no longer been opening 1Password in Chrome. I went into the extension's settings and confirmed the keyboard shortcut hadn't changed and even tried editing it to set it to Ctrl+Shift+X again in case that somehow fixed things, but still no luck.
I generally avoid using the desktop client, but I noticed it was running and have seen it slow down/interfere with the browser extension before, so I tried exiting the desktop client and immediately the Ctrl+Shift+X shortcut began working again in Chrome.
Versions, in case it's relevant:
Windows 11 22H2 Build 22621.1194
Chrome 110.0.5481.77
1Password Browser Extension 2.6.0
1Password Windows Desktop client was version 8.x ... I'm not sure if it was the latest b/c I've since removed it to avoid this problem going forward.
Hopefully this helps narrow down the problem and/or helps others in the same situation!
