Forum Discussion

System's avatar
System
Super Contributor
2 years ago

Desktop app and extension don't integrate

This discussion was created from comments split from: 1Password isn't working with macOS Sonoma 14.2 (beta).
browser extension
instanttim's avatar
instanttim
Occasional Contributor
2 years ago

Can you tell me a little more about what you mean by "breaking again"? Are you unable to unlock 1Password in Safari? Or do you see a blank pop-up?

Sure, the extension appears in the Safari toolbar with a lock on it, clicking it shows the popover but with either a "loading" spinner or an "Open 1Password" button. Clicking the button does nothing though. The webpages don't show the logo in text fields and no form of autofilling seems to work. I can open the 1P app itself though, even leaving it open and unlocked doesn't seem to help the extension. I can of course copy/paste my credentials. I also get the on-page presentation for Passkeys, and it has a button that says "Unlock 1Password" (i believe) but clicking it does nothing as well.

Has the issue reoccured after updating to macOS 14.2 beta 3 or later and which version of macOS are you running right now?

I'm currently running 14.2 Beta 4 (23C63) and the extension was unable to access/connect to the app. As with other times deleting an hour of browser history fixes it (i also quit both 1P and Safari and re-opened them, although it appeared to be working without doing that). I just lived with this issue since it appeared (knowing i was using betas) and eventually came here and found out about the workaround of deleting some history. But each time it eventually goes back to not working -- I haven't recorded if it's only after Beta updates or some other event. I just know that eventually I find it's not working again. I can't confirm that I did this fix after beta 3, I only know the problem was still here even though I was on beta 4. I'll keep an eye on it and post here again if it reverts and stops working.

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Can you tell me a little more about what you mean by \"breaking again\"? Are you unable to unlock 1Password in Safari? Or do you see a blank pop-up?

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Sure, the extension appears in the Safari toolbar with a lock on it, clicking it shows the popover but with either a \"loading\" spinner or an \"Open 1Password\" button. Clicking the button does nothing though. The webpages don't show the logo in text fields and no form of autofilling seems to work. I can open the 1P app itself though, even leaving it open and unlocked doesn't seem to help the extension. I can of course copy/paste my credentials. I also get the on-page presentation for Passkeys, and it has a button that says \"Unlock 1Password\" (i believe) but clicking it does nothing as well.

\n\n
\n

Has the issue reoccured after updating to macOS 14.2 beta 3 or later and which version of macOS are you running right now?

\n
\n\n

I'm currently running 14.2 Beta 4 (23C63) and the extension was unable to access/connect to the app. As with other times deleting an hour of browser history fixes it (i also quit both 1P and Safari and re-opened them, although it appeared to be working without doing that). I just lived with this issue since it appeared (knowing i was using betas) and eventually came here and found out about the workaround of deleting some history. But each time it eventually goes back to not working -- I haven't recorded if it's only after Beta updates or some other event. I just know that eventually I find it's not working again. I can't confirm that I did this fix after beta 3, I only know the problem was still here even though I was on beta 4. I'll keep an eye on it and post here again if it reverts and stops working.

","body@stringLength":"1775","rawBody":"
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Can you tell me a little more about what you mean by \"breaking again\"? Are you unable to unlock 1Password in Safari? Or do you see a blank pop-up?

\n
\n\n

Sure, the extension appears in the Safari toolbar with a lock on it, clicking it shows the popover but with either a \"loading\" spinner or an \"Open 1Password\" button. Clicking the button does nothing though. The webpages don't show the logo in text fields and no form of autofilling seems to work. I can open the 1P app itself though, even leaving it open and unlocked doesn't seem to help the extension. I can of course copy/paste my credentials. I also get the on-page presentation for Passkeys, and it has a button that says \"Unlock 1Password\" (i believe) but clicking it does nothing as well.

\n\n
\n

Has the issue reoccured after updating to macOS 14.2 beta 3 or later and which version of macOS are you running right now?

\n
\n\n

I'm currently running 14.2 Beta 4 (23C63) and the extension was unable to access/connect to the app. As with other times deleting an hour of browser history fixes it (i also quit both 1P and Safari and re-opened them, although it appeared to be working without doing that). I just lived with this issue since it appeared (knowing i was using betas) and eventually came here and found out about the workaround of deleting some history. But each time it eventually goes back to not working -- I haven't recorded if it's only after Beta updates or some other event. I just know that eventually I find it's not working again. I can't confirm that I did this fix after beta 3, I only know the problem was still here even though I was on beta 4. I'll keep an eye on it and post here again if it reverts and stops working.

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