Forum Discussion

AlbyC's avatar
AlbyC
New Contributor
2 years ago

Desktop app crashes when I try to open it

Hello everyone! For some time a weird issue has been happening. When I try to open the desktop app, it instantly crashes (and I don't even have the screen from Apple asking to send a report to th...
macos
AlbyC's avatar
AlbyC
New Contributor
2 years ago

Hey Dave, thanks for your reply!
So I followed your steps and unfortunately, nothing changed.

I uninstalled 1Password, including all its data, and restarted the Mac.
Then I downloaded the new installer from your second link, tried to open it, and boom! It just crashed.
This is the same behavior I started to experience when the app was correctly installed.

I've recorded what happens here: https://drive.google.com/file/d/1UXEtsNwFm0QL0Hh6WPAIBiskmKm2Vwna/view?usp=sharing

Regarding your questions:
1. Sonoma 14.4.1
2. See the linked video
3. No, it's not installed (and unfortunately I didn't try when this weirdness started).