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AlbyC's avatar
AlbyC
New Contributor
2 years ago

Desktop app crashes when I try to open it

Hello everyone! For some time a weird issue has been happening. When I try to open the desktop app, it instantly crashes (and I don't even have the screen from Apple asking to send a report to th...
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

AlbyC

Thanks for that information. Are you using any security software such as an antivirus or software the monitors apps and app installation on your Mac like an app cleaner? If you are then can you make sure to add the 1Password installer to that app's exclusion/whitelist?

If that still doesn't work, or you're not using any apps of that sort, then can you try to install 1Password 8 using Safe Mode: Start up your Mac in safe mode - Apple Support

Let me know how that goes.

-Dave