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keithdavis's avatar
keithdavis
Occasional Contributor
8 days ago

Desktop integration - not working.....again

I've "fixed" this issue a number of times, and it always comes back. Any ideas how to keep it from breaking constantly?    
browser extension
1P_Tommy's avatar
1P_Tommy
Icon for Moderator rankModerator
7 days ago
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Hi,

I typically see this with Safari but I've not seen it as much lately. I'm sorry you're affected by it. You may see it with other browsers too. The following is geared towards macOS. Please note similar steps would have the same effect on Windows.

 1. Open `Safari > Preferences > Extensions` and disable 1Password for Safari. Remove the check mark.
 2. Quit your browser. 
 3. Fully quit 1Password. Look for our helper in the menu bar near the Wifi indicator and the clock.  Right-click on it and select quit.
 4. Wait a few moments and then open and unlock 1Password 8. 
 5. Open your browser.  Open `Safari > Preferences > Extensions` and enable 1Password for Safari. Add the check mark.

keithdavis's avatar
keithdavis
Occasional Contributor
7 days ago
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Thanks. I received basically the same directions from support about a year ago and it works....for a while, then breaks again. I'm too darn busy to be messing with it over and over again, so I'm looking for a permanent solution, or I guess it will just stay broke. Sucks.

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working.....again","id":"message:153727","revisionNum":1,"repliesCount":2,"author":{"__ref":"User:user:14351"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:153727"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:153727"},"body@stripHtml({\"truncateLength\":200})":" I've \"fixed\" this issue a number of times, and it always comes back. Any ideas how to keep it from breaking constantly?     ","body@stringLength":"522","rawBody":"

I've \"fixed\" this issue a number of times, and it always comes back. Any ideas how to keep it from breaking constantly?

 

 

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Thanks. I received basically the same directions from support about a year ago and it works....for a while, then breaks again. I'm too darn busy to be messing with it over and over again, so I'm looking for a permanent solution, or I guess it will just stay broke. Sucks.

","body@stringLength":"278","rawBody":"

Thanks. I received basically the same directions from support about a year ago and it works....for a while, then breaks again. I'm too darn busy to be messing with it over and over again, so I'm looking for a permanent solution, or I guess it will just stay broke. Sucks.

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Hi,

\n

I typically see this with Safari but I've not seen it as much lately. I'm sorry you're affected by it. You may see it with other browsers too. The following is geared towards macOS. Please note similar steps would have the same effect on Windows.

\n

 1. Open `Safari > Preferences > Extensions` and disable 1Password for Safari. Remove the check mark.
 2. Quit your browser. 
 3. Fully quit 1Password. Look for our helper in the menu bar near the Wifi indicator and the clock.  Right-click on it and select quit.
 4. Wait a few moments and then open and unlock 1Password 8. 
 5. Open your browser.  Open `Safari > Preferences > Extensions` and enable 1Password for Safari. Add the check mark.

","body@stringLength":"791","rawBody":"

Hi,

\n

I typically see this with Safari but I've not seen it as much lately. I'm sorry you're affected by it. You may see it with other browsers too. The following is geared towards macOS. Please note similar steps would have the same effect on Windows.

\n

 1. Open `Safari > Preferences > Extensions` and disable 1Password for Safari. Remove the check mark.
 2. Quit your browser. 
 3. Fully quit 1Password. Look for our helper in the menu bar near the Wifi indicator and the clock.  Right-click on it and select quit.
 4. Wait a few moments and then open and unlock 1Password 8. 
 5. Open your browser.  Open `Safari > Preferences > Extensions` and enable 1Password for Safari. Add the check mark.

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