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Forum Discussion
spinner
5 months agoNew Contributor
disable popup "save password" when type in number on microsoft authenticator when authenticating
When using Microsoft Authenticator to sign into a Microsoft account, I have to enter a number. 1Password has a popup asking whether I want to save password.
This is an unwanted popup since I will never save the number
How to disable popup?
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided
- flxstrNew Contributor
This issue happens for me as well. Pixel 6 Pro, Android 15 (Jan 5, 2015 Security Update), Auth version 6.2501.0191, 1Password version 8.10.60. This behaviour has always been the case for me - it has always popped up.
- ojamarkoNew Contributor
As of today my phone (Pixel 7a, Android 15, Auth. version 6.2501.0191, 1password version 8.10.60) no longer pushed the popup. Fingers crossed this will work from now on.
- swoffendenOccasional Contributor
1P_Evon I uploaded a video of this happening. My support ID number is PHC-17532-744.
Thank you!
- 1P_Evon
1Password Team
Hello! Thank you for the ping, echobeach!
I'm sorry to hear that you're still running into this problem. I'm no longer able to reproduce this behaviour. I request that you send us a video of the issue to support+forum@1Password.com. With your email, please include your forum username and a link to this thread: https://1password.community/discussion/148609.
If the file is too large to attach, email us first, and we will share an upload link. You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here, and I will be able to locate your message and ensure it has reached the right place. Thank you!
-Evon
- dmacxOccasional Contributor
Hopefully, there will be a quick fix. I have to handle multiple MS requests per day, and it's just annoying. The prompt to fill in a password, if just a displayed number, is requested and the save dialog afterward.
- hotfixNew Contributor
Yep, for me, 1Password asks consistently on every Microsoft Authenticator OTP authentication to save that OTP.
Might be worth to check if Microsoft is doing something wrong in their form, or maybe even ask Google/Android to allow developers and force implementors of such forms (in this case Microsoft Authenticator's app) to clearly make a distinction between OTP passwords and credentials you would actually want to save. Latter might take a while...
- RaZcalOccasional Contributor
Just wanted to see if there is an update on this. I seem to now also get the popup for items other than MS authenticator as well.
- dmacxOccasional Contributor
Just to be clear: On my side, it was never fixed.