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Forum Discussion

axman53's avatar
axman53
New Contributor
5 months ago

Disable prompts to save New Identity?

I fill out a lot of online forms on behalf of clients and I'm getting prompts all the time to save a new identity. How do I turn that off please? Thank you.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

browser extension
  • 1P_Evon's avatar
    1P_Evon
    Icon for 1Password Team rank1Password Team
    4 months ago

    Hello, axman53 and eFlat7. Thank you for writing in.

    I'm sorry for the inconvenience. There is an option to turn off this feature in the 1Password extension settings. Here's how:

    1. Open your browser.
    2. Right-click the 1Password icon in your browser's toolbar and select Settings.
    3. In the Autofill & save section, turn off Offer to save contact information.

    Let me know if there's anything else I can assist you with.

    -Evon

  • axman53's avatar
    axman53
    New Contributor
    4 months ago

    And let me add that there's a bug. In come cases, it is IMPOSSIBLE to dismiss the save New Identity prompt. The X on the pop up form does not close the form. Total pain when I have to work around the pop up to get my work done. Please do something about this!

  • eFlat7's avatar
    eFlat7
    New Contributor
    4 months ago

    Adding my two cents to this. It's a "feature" I'm not sure anyone actually requested. Why would we have so many identities that we need 1P to constantly offer to save them?? I have two 1P identities: my home, and my work. That's it. I actually think you should remove the option asking to save identities entirely from the app and put the person who came up with the idea in time-out for the week -- but if you won't do that, please give us the option to turn it off. Thanks!