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kop48
Dedicated Contributor
12 days ago
Solved

Don't re-enable 'Sign in automatically' after extension update

This has happened a couple of times in the past year now - please don't trample a user's settings when doing major updates to the browser extension. I know that y'all want to make sign in easier, but I really don't like 1Password automatically submitting a login form for me, and I had that setting disabled. I expect that setting to remain disabled after an update.

browser extension

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  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    17 days ago
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    Hello IvanR! 👋

    I'm sorry that you're unable to move items between vaults. There are certain limitations when it comes to moving items between vaults in different 1Password accounts (such as accounts in different regions) and those limitations aren't currently surfaced in the app when drag and dropping items, we have a issue open to improve this in a future version of 1Password. 

    Can you right-click on the items that you wish to move and then click Move. You should see a message underneath the vault that you want to move the item to letting you know what specific limitation is preventing the item from being moved, for example: 


    This would mean that you have a file attached to the item, or a custom icon, and so the item can't be moved. Download the file to your computer, remove the attached file from the item, copy the item to the new account, and add the file attachment back to the copied item.

    -Dave

    #29985

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This has happened a couple of times in the past year now - please don't trample a user's settings when doing major updates to the browser extension. I know that y'all want to make sign in easier, but I really don't like 1Password automatically submitting a login form for me, and I had that setting disabled. I expect that setting to remain disabled after an update.

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This has happened a couple of times in the past year now - please don't trample a user's settings when doing major updates to the browser extension. I know that y'all want to make sign in easier, but I really don't like 1Password automatically submitting a login form for me, and I had that setting disabled. I expect that setting to remain disabled after an update.

","kudosSumWeight":0,"postTime":"2025-04-02T20:44:08.407-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:154022_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":58},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"searchSnippet":"...ut I really don't like 1Password automatically submitting a login form for me, and I had that setting disabled. 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Don't re-enable 'Sign in automatically' after extension update","moderationData":{"__ref":"ModerationData:moderation_data:154048"},"body":"

Hello kop48! 👋

\n

I'm sorry that the \"Sign in automatically after autofill\" option is getting turned back on. 1Password won't change your settings after an update and it sounds like something is going wrong. So that I can better understand the situation can you tell me the following: 

\n
    \n
  1. Do you change any other settings for 1Password in the browser and are they reset after an update as well?
    2. \n
  2. Which browser are you using? And what kind of device is this happening on?
    3. \n
  3. Do you ever clear your browser's history/cache/cookies or do you have an app that might clear browser data? 
    4. \n
  4. Is your device managed by your workplace? Or is this a personal device? 
    5. \n
\n


I look forward to hearing from you.

\n

-Dave

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2025-04-03T11:51:16.669-07:00","lastPublishTime":"2025-04-03T11:51:16.669-07:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":30},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:154022/message:154048","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwzfDM5OjB8aW50LDE1NDA2MCwxNTQwNjA","node":{"__ref":"ForumReplyMessage:message:154060"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"969","rawBody":"

Hello ! 👋

\n

I'm sorry that the \"Sign in automatically after autofill\" option is getting turned back on. 1Password won't change your settings after an update and it sounds like something is going wrong. So that I can better understand the situation can you tell me the following: 

\n
    \n
  1. Do you change any other settings for 1Password in the browser and are they reset after an update as well?
    2. \n
  2. Which browser are you using? And what kind of device is this happening on?
    3. \n
  3. Do you ever clear your browser's history/cache/cookies or do you have an app that might clear browser data? 
    4. \n
  4. Is your device managed by your workplace? Or is this a personal device? 
    5. \n
\n


I look forward to hearing from you.

\n

-Dave

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:154048_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"203","videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:154060":{"__typename":"ModerationData","id":"moderation_data:154060","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:154060":{"__typename":"ForumReplyMessage","uid":154060,"id":"message:154060","revisionNum":1,"author":{"__ref":"User:user:16191"},"readOnly":false,"repliesCount":3,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"AcceptedSolutionMessage:message:154048"},"conversation":{"__ref":"Conversation:conversation:154022"},"subject":"Re: Don't re-enable 'Sign in automatically' after extension update","moderationData":{"__ref":"ModerationData:moderation_data:154060"},"body":"

Hi 1P_Dave 

  1. No
  2. Edge Beta
  3. No
  4. Yes, this device is managed by my workplace
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"84","kudosSumWeight":0,"postTime":"2025-04-03T13:55:02.965-07:00","lastPublishTime":"2025-04-03T13:55:02.965-07:00","metrics":{"__typename":"MessageMetrics","views":27},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:154022/message:154060","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxfDM5OjB8aW50LDE1NDExOSwxNTQxMTk","node":{"__ref":"ForumReplyMessage:message:154119"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"308","rawBody":"

Hi  

  1. No
  2. Edge Beta
  3. No
  4. Yes, this device is managed by my workplace
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:154060_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:154119":{"__typename":"ModerationData","id":"moderation_data:154119","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:154119":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:55"},"id":"message:154119","revisionNum":1,"uid":154119,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumReplyMessage:message:154060"},"conversation":{"__ref":"Conversation:conversation:154022"},"subject":"Re: Don't re-enable 'Sign in automatically' after extension update","moderationData":{"__ref":"ModerationData:moderation_data:154119"},"body":"

kop48 

\n

Thank you for answering those questions. When you notice that \"Sign in automatically after autofill\" has been reset, do you see a new browser linked to your account? You can check here: 

\n
    \n
  1. Log in to your 1Password account on 1Password.com.
    2. \n
  2. Click your name, then click My Profile. 
    3. \n
  3. Look under \"Linked to Your Account\".
    4. \n
\n


If you do see multiple recent entries for your browser then it would suggest that something is clearing the 1Password browser extension's data from your device and I would recommend reaching out to your work's IT team so that they can investigate further. 

\n

If you don't see multiple recent browsers listed under \"Linked to Your Account\" then let me know. 

\n

-Dave

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\n

Thank you for answering those questions. When you notice that \"Sign in automatically after autofill\" has been reset, do you see a new browser linked to your account? You can check here: 

\n
    \n
  1. Log in to your 1Password account on 1Password.com.
    2. \n
  2. Click your name, then click My Profile. 
    3. \n
  3. Look under \"Linked to Your Account\".
    4. \n
\n


If you do see multiple recent entries for your browser then it would suggest that something is clearing the 1Password browser extension's data from your device and I would recommend reaching out to your work's IT team so that they can investigate further. 

\n

If you don't see multiple recent browsers listed under \"Linked to Your Account\" then let me know. 

\n

-Dave

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