Forum Discussion

Former Member

3 years ago

edge 1password Not working properly

After entering the correct password. Cannot display the contents of the saved password, nor can it automatically save the password and enter it

1Password Version: 8.8.0
Extension Version: 2.3.7
OS Version: windows11
Browser:_ edge

browser extension

1 Reply

1P_JoshD
1Password Team
3 years ago
Hey @kathylincn,

Thanks for messaging us! This is actually a newly discovered issue and I would like to continue our conversation via email for more in depth troubleshooting. If that's ok with you, please email us at support+x@1password.com.

In the email, please include your username: @[USERNAME] and a link to this thread. That way we have everything in one place. You will receive an automatic reply from BitBot, our helpful robot assistant, which will include a Support ID that looks similar to [#ABC-12345-678]. Post that here and I will be able to locate your conversation with us.

Looking forward to troubleshooting this further with you. 😄

Josh

ref: dev/core/core#17107

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After entering the correct password. Cannot display the contents of the saved password, nor can it automatically save the password and enter it
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1Password Version: 8.8.0
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\nOS Version: windows11
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After entering the correct password. Cannot display the contents of the saved password, nor can it automatically save the password and enter it
\n
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\n

\n\n

1Password Version: 8.8.0
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\nOS Version: windows11
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edge 1password Not working properly","moderationData":{"__ref":"ModerationData:moderation_data:52071"},"body":"

Hey @kathylincn,

\n\n

Thanks for messaging us! This is actually a newly discovered issue and I would like to continue our conversation via email for more in depth troubleshooting. If that's ok with you, please email us at support+x@1password.com.

\n\n

In the email, please include your username: @[USERNAME] and a link to this thread. That way we have everything in one place. You will receive an automatic reply from BitBot, our helpful robot assistant, which will include a Support ID that looks similar to [#ABC-12345-678]. Post that here and I will be able to locate your conversation with us.

\n\n

Looking forward to troubleshooting this further with you. 😄

\n\n

Josh

\n\n

ref: dev/core/core#17107

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