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Forum Discussion
jFred
2 years agoOccasional Contributor
Error: "Oops, something went wrong while loading" [SEE APPROVED ANSWER]
.
Chromium browsers (Edge and Chrome), latest version, as well as Safari
Browser extension just updated to 2.14 and now it's not working on all browsers.
When I click on the 1Password ...
1P_Tommy
Moderator
2 years agoI'm sorry for the delay, folks. The team has been working on your reports. You should be able to use 1Password in the browser version 2.14
. We appreciate your patience while we continue to investigate the issue.
- Please try turning off the extension and turning it on again:
- Right-click the 1Password icon in your browser's toolbar and click "Manage Extension."
- Turn off the 1Password extension and then turn it back on again.
- Click on the 1Password extension in your browser's toolbar.
If the above steps do not work, follow these steps to get 1Password working in your browser again:
The actions below would necessitate you using your account password to unlock the 1Password in the browser until an update can be released. After releasing a new build, you can turn on the shared lock state and return to using biometrics for unlocking.
- Turning off the shared lock state:
- Right-click on the browser toolbar icon.
- Select settings.
- Turn off the General section's Integrate with 1Password app setting.
- Turning on the shared lock state: (Only after a new release is issued)
- Right-click on the browser toolbar icon.
- Select settings.
- Turn on the General section's Integrate with 1Password app setting.
We will follow up here in the community when a resolution occurs. You have our apologies for the disruption.