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Forum Discussion
Excessive prompts to update password after "Fill code from messages"
The "Fill code from messages" feature is very handy in authenticating, but after it is used I am prompted multiple times to update the site's password in a pop-up window even though there is no chang...
1P_Dave
Moderator
ModeratorHello MefMefMef! 👋
I'm sorry that you're being prompted to update your password after filling a verification code from Apple Messages. So that we can get this fixed, could you please send the page structure of the webpage in question to our support team? Follow these steps:
- Open the website in question until you can see the verification code field that you're referring to.
- Right-click on the page and click "1Password - Password Manager" > Help > Collect Page Structure.
Attach the resulting JSON file to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/149495/excessive-prompts-to-update-password-after-fill-code-from-messages
- Your forum username: MefMefMef
- A link to the affected webpage.
- Please do not post the file here on the forum.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
