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Forum Discussion

Former Member's avatar
Former Member
2 years ago

Extension always goes offline when I close my Macbook

My 1password Chrome Extension constantly goes offline after I close my Macbook. I have the extension linked to the app, where the settings are set to never Lock / go offline. And yet, it constantly g...
browser extension
ChrisC1P's avatar
ChrisC1P
Icon for 1Password Team rank1Password Team
2 years ago

Hi @ak4913 I'm sorry you're still running into trouble with 1Password going offline after you close your Macbook

Since those suggestions didn't help, can you send over a console log from your browser as well as a diagnostics report (if you use the desktop app as well) so we can investigate further?

Please attach the reports to an email message addressed to support+forum@1password.com with a link to this thread.

You should receive a reply from our BitBot assistant with a Support ID number. Please post that number here. Thank you!