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Forum Discussion
Extension Fails to Unlock with System Keybinding
Hello there,
I use 1Password 7 on macOS along with the (current) Firefox extension. (The same behavior also occurs in Brave Browser.) It works great when 1Password is in an unlocked state, however...
ag_chantelle
1Password Team
1Password Team@ajfoster
Thank you for taking the time to report this to us! Your detailed synopsis of steps taken and responses received is most helpful. You're right, based on the console message, it appears that the shortcut is indeed getting handled when 1Password is locked, and 1Password for your browser is being told about it, but for whatever reason the desktop app isn’t prompting for unlock. I'll get this filed with our development team to see if we can determine where the breakdown in communication is. In the meantime, if you use CMD+. (when 1Password is locked), you should get prompted to unlock and be able to autofill from there. I realize it's not ideal, but should achieve what you're after until we have this fixed up. Let me know if that works for you.
ref: dev/core/core#12338
