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Former Member's avatar
Former Member
2 years ago

Extension not working with latest Firefox update

After updating to Firefox v111.0 on Mac the extension no longer works when I click on the icon in the password field. Have to manually copy and paste everything in. Works fine in Windows with the same version.

1Password Version: 1Password for Mac 8.10.3 (81003012)
Extension Version: 2.8.1
OS Version: 13.2.1
Browser:_ Firefox v111.0

browser extension
  • 1P_Tommy's avatar
    1P_Tommy
    Icon for Moderator rankModerator
    2 years ago

    @calicyclist

    It sounds like there is a disconnect between the two (1Password and 1Password in the browser). Try the following.

    1. Turn off - 1Password > Preferences (Settings) > Browser: Connect with 1Password in the browser
    2. Right-click on the browser toolbar icon, selecting Settings (General Tab) and then disable Integrate with 1Password app.
    3. Quit the browser completely! A full quit, not a close or minimize to the dock.
    4. Quit 1Password. While looking at the main window (locked or unlocked)
      • Press Command and Q 1Password should lock and close.
    5. Wait a few seconds and then open 1Password from the Dock or the Applications folder and unlock.
    6. Turn On - 1Password > Preferences (Settings) > Browser: Connect with 1Password in the browser
    7. Open your browser.
    8. Right-click on the browser toolbar icon, selecting Settings (General Tab) and then enable Integrate with 1Password app.