Signing back into the Community for the first time? You'll need to reset your password to access your account. Find out more.
Forum Discussion
russell
4 months agoNew Contributor
Extension Very Unreliable on Mac Safari
There was another discussion that appears to have been closed on this issue and I'm seeing the same thing.
The Safari extension on Mac frequently stops working. I just get a spinner in the window...
1P_Dave
Moderator
4 months agoHello russell! 👋
I'm sorry that you're running into issues when using 1Password for Safari. The next time that the issue occurs, I'd like to ask you to create a diagnostics report from 1Password in your browser:
Sending Diagnostics Reports (browser extension)
Attach the diagnostics to an email message addressed to support+forum@1password.com
.
With your email please include:
- A link to this thread:
https://1password.community/discussion/149250/extension-very-unreliable-on-mac-safari#latest
- Your forum username:
russell
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave