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Former Member's avatar
Former Member
2 years ago

Firefox and sites using U2F: new popup :(

Recently in Firefox when a site wants to use U2F, 1Password has been popping up a new box saying I need to "unlock 1password" to use my Yubikey. This doesn't make any sense. When I then click "unlock" it says "no keys found" which, ah, okay, I don't know what it's looking for.

In any case I now need to click the tiny Yubikey icon in the popup to proceed with U2F, which I didn't need to do before.

How can I disable this annoying new behavior?

1Password Version: 8.10.16
Extension Version: 2.15.1
OS Version: macOS 13.6
Browser: Firefox 118

browser extension
  • TimG1P's avatar
    TimG1P
    Icon for 1Password Team rank1Password Team
    2 years ago

    Hi @mattghali,

    It sounds like 1Password's Offer to save and sign in with passkeys may be competing with your Yubikey authentication prompt.

    You can disable this prompt with the following steps:
    1. Right-click on the 1Password icon in the Firefox toolbar and select "Settings".
    2. Select the "Autofill" section.
    3. Turn off the toggle next to "Offer to save and sign in with passkeys".

    Let me know if you see an improvement.