Forum Discussion
Former Member
4 years agoHey yulmathieu ,
Thanks for providing the logs.
We're investigating the matter and it does seem to occur for some users when the integration between the desktop app and the extension is enabled. The desktop app seems to be delaying when it tries to sync data.
For now, you can disable the integration from the extension's settings menu:
- Open your browser.
- Right click the 1Password extension menu and select "Settings".
- Scroll down to the "General" section and turn off the "Integrate with 1Password app" option.
You'll lose Windows Hello unlock but the extension will respond much quicker, so it is up to you.
If we need any further info from you we'll let you know :)
ref: dev/windows/opw#5051