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ajahn's avatar
ajahn
Super Contributor
4 years ago

HELP! 1P7 App and Mini not accepting my Family password

This morning, I just upgraded my iMac from El Capitan (running 1P 6 stand-alone) to High Sierra. After logging in to my Mac (High Sierra), the first thing I did was go to my.1password.com in Chrome. ...
macos
1P_Ben's avatar
1P_Ben
Icon for 1Password Team rank1Password Team
4 years ago

I guess I need to delete that? That must be using my old "Dropbox" vault. Can I just right-click and select "Delete Vault"? I still don't understand why it isn't letting me use the new Family Membership password. Will that be fixed once I delete the Primary vault?

That's exactly it, yes. 👍️

  • From the menu bar, choose Vault > Switch to Vault > Primary.
  • Choose Vault > Delete Vault.

Everything you outlined should be sorted once completed. 😊

Ben