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Forum Discussion
Help! Safari won't use my 1P passkey
I've successfully generated a passkey to use for 2FA on MaxMind.com (instead of getting emailed a code which I find annoying). In chrome, the 1P extension recognizes the Passkey flow and pops up, but...
1P_Evon
1Password Team
1Password TeamHello, ehed. Thank you for writing in. Yes, you can write in the forums for issues you encounter with 1Password.
That said, I'd like to take a closer look at this specific issue you are experiencing. I want to request that you send us some information to support+forum@1Password.com. With your email, please include the following:
- A link to this thread: https://1password.community/discussion/149289
- Your forum username: ehed
- A diagnostics report from the 1Password extension:
- First, please recreate the issue you are experiencing.
- Generate a diagnostic report from the 1Password extension using the steps here -> How to send a 1Password diagnostics report.
- Attach the file to your email.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here, and I will be able to locate your message and ensure it has reached the right place. Thank you!
-Evon
