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Forum Discussion
Former Member
3 years agoHelp! Upgraded to V8, Can't Unlock Vault
I upgraded from V7.9 to V8, and my password no longer works. I can't access my vault, and I can't log on to the website. I wrote to support, sent in the diagnostic report, got one reply, and then cr...
andrew_l_1P
1Password Team
3 years agoYou're in good hands, @CopaCetic! I'd encourage you to continue the conversation in that email thread to avoid any confusion. 🙂