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Forum Discussion
Help! Upgraded to V8, Can't Unlock Vault
I upgraded from V7.9 to V8, and my password no longer works. I can't access my vault, and I can't log on to the website. I wrote to support, sent in the diagnostic report, got one reply, and then cr...
I just got a reply from yet a third agent, who essentially asked me if I typed my password correctly!! four days to establish that I am not an idiot is astoundingly irritating, and totally unacceptable on your part.
