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Forum Discussion
High background usage on iOS 26
Ever since I got my new iPhone 17 I'm seeing daily hours and hours of background activity from 1password, and it seems more people are suffering from the same issue: https://www.reddit.com/r/1Password/comments/1o6g8fu/high_1password_background_activity_ios_26/
Just yesterday, 1password ran for 7 hours in the background and use 6% of my total battery, with just 1 minute of actual screen time. Today it was 6% on 3 hours of background time, again with no screen time.
I'm using 8.11.14. I have also tried disabling background refresh and the safari extension as some people on Reddit suggested, to no help at all. And no, I'm not setting up 1password anywhere else, this is happening for weeks now.
Is this being investigated by the 1Password team at all? I haven't seen anything. If it continues it will surely encourage me to start the painful migration to somewhere else.
I have tried emailling support but got no answer. On Reddit everyone is lost.
3 Replies
- 1P_Dave
Moderator
Hello joe_topolin and mafl2k! 👋
I'm sorry that you're seeing unexpected battery usage when using 1Password on your iOS devices. Our team has received sporadic reports of this issue and we have an internal work item open to investigate this further.
For anyone running into the issue, please provide the following:
- A screenshot of the battery usage that you see.
- The version of iOS that you're using: Find the software version on your iPhone, iPad, or iPod touch
- The version of 1Password that you're using: Find the version numbers for 1Password and your operating system
- Your model of iPhone or iPad: Identify your iPhone model
I look forward to hearing from you.-Dave
Issue=PA-847
iPhone Air, IOS 26.0.1, 1pw 8.11.14
Here I tested with Safari plugin disabled. But it was not consistent. Next day was higher again. I'll probably have to check this again:
Exactly the same here. Between 5-10% per day.
