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xkww3n1's avatar
xkww3n1
Occasional Contributor
8 months ago

Hope can set exceptions for auto sign-in after auto fill

This function works well most of the time, but when I'm trying to signing into online banking website, which will ask for a mobile-app-generated security code (instead of password) after entered username, the auto sign-in feature will make a failed attempt.
If I can set a auto sign-in exception for the online banking entry, or for the site domain, it'd be better.

1Password Version: 8.10.35
Extension Version: 2.25.1
OS Version: Not Provided
Browser: Not Provided

browser extension
  • 1P_Evon's avatar
    1P_Evon
    Icon for 1Password Team rank1Password Team
    8 months ago

    Thank you xkww3n1! I've located the support ticket and will get back to you as soon as possible. Let's continue the conversation there. I'm closing this thread to prevent duplication of effort. 🙂

    -Evon

    ref: KZW-77371-763

  • xkww3n1's avatar
    xkww3n1
    Occasional Contributor
    8 months ago

    1P_Evon That works, I've collect the page structure and sent to that email address, the support ID is KZW-77371-763

  • 1P_Evon's avatar
    1P_Evon
    Icon for 1Password Team rank1Password Team
    8 months ago

    xkww3n1,

    Alternatively, you can right-click the 1Password icon in your browser's toolbar and select Help > Collect Page Structure. Can you let me know if that works?

    -Evon

  • xkww3n1's avatar
    xkww3n1
    Occasional Contributor
    8 months ago

    1P_Evon Unfortunately, right click is disabled on the Security Code page, so I can’t provide that info.

  • 1P_Evon's avatar
    1P_Evon
    Icon for 1Password Team rank1Password Team
    8 months ago

    Thank you xkww3n1. I couldn't access the Security Code page.

    So that I can submit the details to our development team, I would like to request that you send me the collected page structure to support+forum@1Password.com.

    With your email, please include the following:

    • A link to this thread: https://1password.community/discussion/146518
    • Your forum username: xkww3n
    • The collected page structure:
    • Navigate to the security code page on HSBC's website.
    • Right-click the Security Code field and select 1Password - Password Manager > Help > Collect Page Structure.
    • Attach the JSON file to your email.

    After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I’ll be able to locate your message and make sure it’s gotten to the right place.

    I look forward to hearing from you.

    -Evon

  • 1P_Evon's avatar
    1P_Evon
    Icon for 1Password Team rank1Password Team
    8 months ago

    Hello xkww3n1, thank you for writing in. I'm sorry about the trouble. I understand the usefulness of turning off Autosubmit for specific websites. I've passed along your feedback to the team.

    Can you share the website URL so I can report the behaviour to our development team? In the meantime, I suggest dragging and dropping the username from the 1Password extension pop-over into the field or temporarily turning off the Autosubmit feature. Here's how:

    1. Right-click the 1Password icon in your browser's toolbar and select the Settings option.
    2. In the Autofill & save section, turn off the Sign in automatically after autofill option.

    I look forward to hearing back from you.

    -Evon