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Former Member's avatar
Former Member
3 years ago

How long should 1Password Installer take?

I am running the installer for 1Password 8, and I have 7 installed now. I have a window that says "Waiting for data to be moved. Don't quit this app." It's been an hour. How long should this take?...
macos
Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
3 years ago

Hey @amityweb:

Do you have standalone vaults that are in need of migration? You may be running into an issue we're tracking. You can quit the installer (it won't result in any data loss). Ensure 1Password 7 is open and you can view your items, then keep the main window open when you run the 1Password 8 installer. This should ensure everything behaves as expected.

Let me know how you get on with that.

Jack

ref: dev/core/core#14453