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Forum Discussion
ajahn
9 months agoFrequent Contributor
How to disable auto-signin feature?
After updating my version of Chrome, I saw a popup from 1Password that logins would automatically be done after filling in login credentials. I then went to a website and the automatic signing in kept failing. I ended up manually entering my username and password and it worked. Not sure why the auto-signing didn't. How do I disable the auto-signin?
1Password Version: 8.10.33
Extension Version: Not Provided
OS Version: macOS 14.5
Browser: Chrome
- NusaramContributor
The feature is also not working well for https://www.alarm.com/login.aspx.
Note that I have 2FA enabled for my login and that's where 1P seems to be tripping up: On the second screen to enter the one-time code. I can't say for sure, but that is what it seems like and it happens so quickly but the net result is a after logging in, I am immediately logged out.
- jdpaceNew Contributor
Thanks for your reply. I'll let you know if I find anything else.
- 1P_Evon
1Password Team
Thank you for writing in. I appreciate the information. I've tested the website and have been able to recreate the same behaviour. I've reported the problem to our development team and added you as an affected user.
Does the extension click the first enabled button with a name like "Login" or "Sign In"?
That's possible. The 1Password extension looks for in fields of type
submit
andbutton
.If you encounter issues with Autosubmit on other websites, let me know, and I can submit the details to our development team.
I hope that helps.
-Evon
ref: dev/core/core#31162
- jdpaceNew Contributor
I, too, was affected after the most recent update when logging in to my health insurance site,
https://www.nebraskablue.com/member-login
(click the Login button to get to the actual form). On the login form, they have a "Login as Guest Member" button beneath the disabled "Login" button. I suspect the "as guest" button is the action that gets selected by default when the form is submitted as a form of bot protection. Looking at the HTML code for the page, I can't explain why that button would be selected instead of the button labeled "Login". While the form inputs are empty, the "Login" button isdisabled
, but is enabled once the values have been filled out, so there may be a timing issue -- like the submission is happening too fast.I had a similar issue on a form I was working on with an auto-filled date-of-birth. When the form was submitted via AJAX, the DOB was empty because the validate/store method was called on the
change
andinput
actions, which were never triggered by the auto-fill. I was able to replicate the behavior by changing the field value in the dev console. Does the extension click the first enabled button with a name like "Login" or "Sign In"? If so, that would explain my experience.The behavior is the same in Chrome and Safari when using the auto-submit feature, and this site was the only site I experienced an issue with. For now, I'm content with turning off the auto-submit. Please let me know if I can provide more information.
- 1P_David
1Password Team
Thank you for sharing that feedback! I sincerely apologize for any inconvenience, and I've shared this feedback with the team, so that they're aware.
Just to clarify, have you been able to successfully turn off the auto-submit feature in the 1Password extension's settings using the steps shared earlier in this thread here?
-David
- llid3nlqNew Contributor
The worst part of all this is I spent an hour trying to find the solution in your app, then had to sign up to these forums JUST to be able to ask how to turn off this absolutely horrible feature.
I was 5 seconds from taking a backup and moving to another product. - 1P_Evon
1Password Team
Hello MRubenzahl, thank you for writing in.
I created an issue for our development team to investigate the problem on the Kaiser Permanente website when using Autosubmit.
In the meantime, I'd suggest temporarily turning off the Autosubmit feature or drag and drop the credentials from the 1Password extension pop-over. I realize this may not be ideal, and sincerely apologize for the interruption.
Let me know if there's anything else I can help you with.
-Evon
ref: dev/core/core#30895
- MRubenzahlNew Contributor
Me, too.
The site is Kaiser Permanente.
1Password applies the credentials and immediately signs on but it fails: I get, "You've signed out of your account or we've automatically signed you out to protect your privacy. Sign in." If I try again, I get the same result.
I can log in manually. If I turn off "Sign in automatically after autofill," it also works.
Is this a bug? Maybe it needs a delay? I would like to leave "Sign in automatically after autofill" on and maybe turn it off on a site by site basis?
I'll leave it off for now...
MacOS 14.5
1Password 2.25.1