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Forum Discussion

Former Member's avatar
Former Member
2 years ago

I am unable to set up Touch ID on my iPad, which is running iPadOS 16.5.

I want to set up and use Touch ID on my iPad, which is running iPadOS 16.5. I’m using 1Password version 8.10.7. I use Safari and Edge. The iPad Settings offer no option for enabling Touch ID, inst...
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GreyM1P's avatar
GreyM1P
Icon for 1Password Team rank1Password Team
2 years ago

Hi there @djn15

To unlock 1Password with Touch ID, you'll need to have set up Touch ID to unlock the iPad itself first. Open the Settings app, then go to Touch ID & Passcode, and make sure that "iPad Unlock" is turned on.

Then, you'll be able to turn on Touch ID for unlocking 1Password by following the steps shown here: Use Touch ID to unlock 1Password on your iPhone or iPad.

(Apple don't provide a specific toggle for Touch ID on a per-app basis like there is for Face ID, which is why you can't find it in that particular area of the Settings app.)

Give that a try and let me know how you get on. I'll be here if you need further help. :)

— Grey