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Former Member's avatar
Former Member
3 years ago

I cannot open and fill on my MacBook Air, MacOS Ventura 13.0.1

I cannot open and fill on my MacBook Air when I use Safari. Software is MacOS Ventura 13.0.1. I've downloaded 1Password and 1Password7. I've restarted computer, tried Safari extension, and have spen...
browser extension
BrendanR1P's avatar
BrendanR1P
Icon for 1Password Team rank1Password Team
3 years ago

Hi @wlldragon1964 ,

Would a 1Password icon appear in your Safari browser toolbar in the top left of right of the browser window?

If the 1Password icon isn't appearing in your Safari browser at all, if you open Safari Preferences (Safari > Preferences > Extensions) would 1Password appear under Extensions? If not, please try the steps below to see if they resolve the issue:

  • In the 1Password for Mac app, click the Help menu and choose Troubleshooting, followed by Fix Missing Safari Extension.

This will rebuild the launch services database and should allow you to enable 1Password under Safari > Preferences > Extensions.

I hope this helps

-- Brendan