Signing back into the Community for the first time? You'll need to reset your password to access your account.  Find out more.

Forum Discussion

Former Member's avatar
Former Member
3 years ago

I just upgraded to 1Pasword8. Now I cannot get the link to my sites to work. How do I fix this?

I downloaded version 8 to my Mac. I logged into it and all my sites and passwords are there, but I cannot get the link to connect to my sites when I try to log into them. I cannot figure out how to ...
macos
1P_Tommy's avatar
1P_Tommy
Icon for Moderator rankModerator
3 years ago

@TobinDawn5

Just so you are aware 1Password 7 is only receiving important updates moving forward. That said, here are the steps you would need.

  1. Quit 1Password 8 and drag it to the trash. Do not use an app cleaner for this. Manually completing this step will keep your data safe.

  2. Double click 1Password 7.app.zip in your Applications folder to expand it. You can then remove the zip file from the Applications folder. * If you have removed 1Password 7 it can be downloaded here. Download 1Password for Mac

  3. Open Safari and disable 1Password for Safari and enable the 1Password extension (likely version 7.9.x)

  4. Drag 1Password for Safari to the trash.