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Forum Discussion
Issues with 1Pass on Mac
I love 1Pass. Use it personally and my company uses it for our internal secret management.
However, I have noticed a trend over last couple years where features stop working on my M1Pro Mac (Sonom...
1P_Dave
Moderator
ModeratorHello vennemp! 👋
I'm sorry that you're running into a few different issues with 1Password on your Mac. I'll reply below:
Universal Autofill hasn't worked in a while (over a year). I can open the quick menu but it does not fill in passwords in RDP sessions or anything that isn't a browser.
Are you trying to fill into the RDP window? Are are you just trying to fill you login into the Microsoft Remote Desktop login prompt to begin the session?
Do you have any other examples of non-browser apps where Universal Autofill isn't working?
Also recently, I had my settings to never prompt for password, only use Touch ID. This worked fine until two weeks and it now it broke.
It's possible that you might be running into a known issue with Touch ID. Do you see any error messages when you try to unlock 1Password? Or are you just prompted for your account password? As a first step can you try the following:
- Completely turn off your Mac and then turn it on to restart it. (Don't skip this step.)
- Open and unlock 1Password for Mac.
- Choose Apple menu  > System Settings, then click Touch ID & Password.
- Turn off all of the features, then turn all of them back on again.
- Go back to 1Password and choose 1Password > Settings from the menu bar.
- Click the Security icon, then turn on "Touch ID".
- Lock 1Password by choosing 1Password > Lock from the menu bar.
- Now try unlocking 1Password using Touch ID.
If that doesn't work then let me know and I can help further. 🙂
-Dave
ref: dev/core/core#19930
ref: dev/core/core#30517
