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Forum Discussion

nwgh's avatar
nwgh
New Contributor
2 years ago

Issues with autofill & password generation (Safari/macOS Sonoma)

I've been experiencing issues with autofill after upgrading my Mac. These issues appear to be limited to Safari (Firefox continues to work fine). They include: Clicking the 1Password icon in a l...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
2 years ago

Hey nwgh,

I'm sorry for the trouble, it sounds like 1Password in your browser may be having a hard time connecting with your 1Password app. Do these steps improve things at all?

  1. Right click the little 1Password icon on the top menu bar of your Mac (where the clock is) and select "Quit".
  2. Quit your browser by right clicking its icon in the Dock and selecting "Quit".
  3. Open and unlock 1Password.
  4. Open your browser and test if it is working properly.

Let us know how you get on!