Forum Discussion

System's avatar
System
Super Contributor
3 years ago

Item isn't updating on iPhone

This discussion was created from comments split from: Since installing 1Password8, I cannot see how to sync from iCloud on Mac.
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
3 years ago

Hello hazlebury! 👋

I'm sorry to hear that you're not seeing the same items on both your iPhone and your Mac. So that I can better understand how you're using 1Password can you tell me the following:

Question 1: If you have a 1Password account then do you see all of your items when you log in to your 1Password account on 1Password.com (in the browser, not the app)?
Question 2: Do you see a "Primary" standalone vault on either your Mac or iPhone?

-Dave