Keyboard Shortcuts For Safari Extension?

Hey @shantytowndesign,

I'm afraid we are still working on a solution for the conflicting shortcut in Safari.

I'm sorry for the disruption, I hope the steps Joy has provided above can be somewhat helpful in the meantime.

Has there been a solution to this yet? Any way to change the shortcut on Safari?

Hey @jschalfant in Safari specifically, there is a limitation which prevents us from allowing the command+shift+x shortcut to be customized or removed. We have an internal issue open about this, and our developers are working with our friends at Apple to see if improvements can be made in a future update to 1Password. We are doing our best, but some of the factors here are beyond our control. We sincerely apologize for any interruption in your workflow caused by this.

In the meantime, do you use the 1Password 8 app? If so, I recommend using the Autofill keyboard shortcut from the app instead of command+shift+x. This shortcut will allow for you to unlock the extension and app. It will also allow for you to fill your logins. On pages where you have one login saved, invoking the shortcut will fill your credentials right away. This is known as Universal Autofill. On pages where you have multiple logins saved, invoking the shortcut will bring out a Quick Access window from which you can select a login to fill.

I know that doesn't resolve the issue with the command+shift+x shortcut, but I do hope that it can be used as a workaround for now. Please let us know if you have any other questions.

Hello @steph.giles.

Thank you for hearing me and passing along my concern to development, along with your endorsement. I understand software changes can take some time to make it through the queue. On the other hand, because it's fairly described a bug and not a feature request, I do expect it should receive some priority in the queue.

Might you be able to provide monthly updates on this thread regarding the progress of the fix?

Thank you again!

-J

@jjsurfer7

I'm sorry for the delay in getting back to you, although I do not have an update at this time I have added your voice internally.

@jschalfant

Thank you for taking the time to provide this detail. I agree with your feedback and have passed it on to the team.

I apologise for the inconvenience this is causing you.

ref: dev/core/core#8796

+1M vote for taking this thorn out of 1P customers who use Safari, Google Docs, and the Strike-Through shortcut key Cmd-Shift-X.

I use Strike-Through about 1000x as often as I manually open 1P. Most often, 1P opens when I need it. Thank you Agile Bits Product/Engineering for getting that part right. But, Cmd-Shift-X as a shortcut for Strike-Through has been around a long time. The notion that when integrated with Safari 1P should take-over Cmd-Shift-X and thereby force the customer to go without a shortcut for Strike-Through is very much getting Product/Engineering wrong.

I'm not raising a feature request. This is a bug. It's an obvious product spec oversight to usurp a well-know and commonly used key sequence which then breaks other functionality. At a minimum, there should be an option to completely disable the shortcut key to open 1P. (Personally, I had never opened 1P manually with a shortcut prior to this issue surfacing. On the rare occasion 1P doesn't open when I need it to, I normally Alt-Tab to the full app to create/update an entry. I prefer the full UI for those types of updates anyways.)

I chose 1Password because it is very intuitive and reliable. But this bug is devastating for my productivity in Google Docs. So I either need to install a different browser (acceptable on some systems, not this one) or uninstall 1P for Safari extension (at which point 1P will never open when I want it to.) Sorry to say it, but taking over Cmd-Shift-X without permission or recourse is a straight up fail.

Please fix this.

Thank you,

-J

Update on Safari extension allowing users to disable the keyboard shortcut to open 1Password?

Same problem! Can one just turn off the shortcut?

AUGH! Same problem here. PLEASE do what you can to allow customization of the Safari shortcut. Thanks

@k3liutZu I appreciate your patience and understanding. I'm sorry that there's not a better workaround, but I do hope that using Google Sheets in Chrome can help for now.