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Forum Discussion
nimvio
3 years agoSuper Contributor
Latest 1Password Safari Extension Producing Incorrect One-Time Codes
I noticed the extension was giving the wrong one-time (two-factor) codes. I noticed it the other day, and thought something was wrong with my one-time code data stored in 1Password, even went through...
GreyM1P
1Password Team
3 years agoHi both.
Most times we see errors with one-time passwords, it's because the system clock is slightly out of sync. Go to https://time.is/ and check if your system's clock is accurate.
It worked as soon as the code refreshed, but after 15 seconds or so, the site wouldn’t accept the code.
@chris55 This would suggest the system clock is ~15 seconds slow. After 15 seconds, the website will have ticked over to expecting the next code.
Slightly inaccurate clocks won't affect most things on your system – secure connections will still work, for example – but time-based one-time passwords require a higher degree of accuracy.
Let me know what you find out. :)
— Grey