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Forum Discussion
iherman
8 months agoOccasional Contributor
Logging in to icloud.com is not possible when there is a choice of a passkey or password.
If the 1Password extension is not on, and I try to log in to icloud.com, I fill the panel of Apple, fill in my name, return, and I get a panel with a choice between login or passkey (two buttons "con...
iherman
7 months agoOccasional Contributor
Instead of trying to make elaborate descriptions of what happens and what should happen, I thought of doing two screen recordings with QuickTime instead. I hope that is fine with you. I have put the two recordings to my shared pCloud space.
[1] shows what I expect should happen. It runs on an empty Chrome instance, i.e., without any extensions. As you can see, I type in my login name, push the little gray arrow, and I get a screen with a choice among different possibilities for logging in. I did not log in, but I know I could, I have done that before.
[2] shows what happens when the 1Password extension is switched on (but still as the only extension). As you can see, 1Password behaves as expected insofar as it shows me login possibilities, and I can choose the right one. After that, I would expect to be able to click on the small gray arrow after the login to go to the next step, but it is as if that arrow was not active as a push button. (Which made me think, maybe the bug is around the UI which deactivates the right arrow...)
Finally, answering to your question: when running everything in an incognito window, it indeed works exactly like [1]. Is it so that the extension is automatically switched off in an incognito window? (I did not realize that, I do not use incognito very often...) Because it is then consistent with [1]...
I hope this helps in locating the issue!
Thanks for listening :-)
Ivan
[1] https://e.pcloud.link/publink/show?code=XZ9xXPZ1N4ntuWKGByRmrUSCMED0LI9dwTX
[2] https://e.pcloud.link/publink/show?code=XZuxXPZRLqdaDe8K9kWzDN4STwEdmWdNghk