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SandorF's avatar
SandorF
Occasional Contributor
3 years ago

Login & Autofill with 1Password 8.7.0 is buggy

Login doesn't work from Safari Browser See video here: https://www.loom.com/share/91e46f6b8e4c4ae7a965d94d411c1223 1Password Version: 8.7.0 Extension Version: 2.3.3 OS Version: macOS 12...
browser extension
Former Member's avatar
Former Member
3 years ago

Hey SandorF! I'm sorry for the delay in getting back to you. The behaviors in your videos are super strange. I'm wondering if the extension has permission to fill on your site. Can you do the following to check on that?

  1. Open Safari > Preferences > Extensions and select 1Password for Safari.
  2. Make sure to provide the extension permission to be functional on all your sites.

Here's what that screen looks like when the correct permissions are provided: https://share.cleanshot.com/BHQZow

Additionally, please do the following to check on the Chargebee site in particular:

  1. Open Safari > Preferences > Websites and select 1Password for Safari on the left.
  2. If Chargebee is listed, please make sure it has been set to "allow".
  3. Otherwise, make sure that For Other Websites is set to "allow".

Here's a screenshot to illustrate those settings: https://share.cleanshot.com/RvILKb

Please let me know how that goes and if you have any further questions.